Help Center
Help Center

Withdrawal Processing Time

Top up method Process time
paypal Balance Under normal circumstances, it will be returned to your PayPal account within 2-3 working days (including FreeXBuy processing time)
International Credit Card(paypal) Under normal circumstances, your bank card will be returned within 3-10 working days (including FreeXBuy processing time)
Giropay/MyBank/iDEAL Under normal circumstances, your original account or bank card will be returned within 3-10 working days (including FreeXBuy processing time)
Poli Poli officially does not support refund of funds after payment. If you have Poli (refund) requirements, you can choose other channels to withdraw funds back (such as paypal). The time limit for refunds will vary depending on the refund channel you choose.
Alipay balance Under normal circumstances, it will be returned to Alipay account within 2-3 working days (including FreeXBuy processing time)
Alipay Chinese Bank Card Under normal circumstances, it will be returned to Alipay account within 3-10 working days (including FreeXBuy processing time)
WeChat Balance Under normal circumstances, it will be returned to WeChat account within 2-3 working days (including FreeXBuy processing time)
WeChat Chinese Bank Card Under normal circumstances, the bank card will be returned within 3-10 working days (including FreeXBuy processing time)

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